Privacy Policy

Effective Date: April 1, 2026

Last Updated: April 1, 2026

JÜV Medspa (“we,” “us,” or “our”) operates the website www.juvny.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, book an appointment, or interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide to us, including:

Name, email address, phone number, and date of birth when you book an appointment or submit a contact form
Payment information (processed securely through our third-party payment processor — we do not store credit card numbers)
Health and medical history information you provide during intake forms or consultations, as required for treatment planning
Photos taken during consultations for treatment documentation (with your consent)
Communications you send to us via email, phone, or contact forms

Information Collected Automatically

When you visit our Site, we may automatically collect:

Device and browser information (type, operating system, screen resolution)
IP address and approximate geographic location
Pages visited, time spent on pages, and navigation patterns
Referring website or search terms that brought you to our Site
Cookies and similar tracking technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments
Provide, personalize, and improve our services
Communicate with you about appointments, promotions, and updates (with your consent for marketing)
Process payments and maintain financial records
Maintain treatment records as required by applicable health regulations
Analyze website usage to improve our Site and user experience
Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who help us operate our business, including our booking platform, payment processor, email service provider, and website analytics tools. These providers are contractually obligated to protect your information.
Healthcare Compliance: If required by law, we may share health-related information with regulatory bodies or as necessary to comply with healthcare regulations.
Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Treatment records are retained in accordance with New York State healthcare record retention requirements.

5. Your Rights and Choices

All Users

Marketing Communications: You may opt out of promotional emails by clicking the “unsubscribe” link in any marketing email or contacting us directly.
Cookies: You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for details.
Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@juvny.com.

New York Residents

New York does not currently have a comprehensive consumer privacy law equivalent to the CCPA. However, we comply with all applicable New York State privacy regulations, including those governing health information. We will update this policy as New York privacy legislation evolves.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted data transmission (SSL/TLS), secure storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

8. Third-Party Links

Our Site may contain links to third-party websites, including our booking platform, social media pages, and review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
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JÜV Medspa

255 Executive Drive, Plainview, NY 11803

Email: privacy@juvny.com